FAQs

You will need to notify the instructor at inquiries@whatshr.com that you will not be able to attend the regularly scheduled class at least 24 hours prior to the start of class.

You can then request a one-on one with the instructor, based upon availability, for up to one hour at no cost to go over the material that you missed for that class.

This will be a high level overview only as it will only be for one hour.

You are required to notify the instructor at least four (4) hours prior to the start of class by sending an email to inquiries@whatshr.com if you are not able to attend the session.

All classes will start promptly at the scheduled start time. If you do not show up within 7 minutes after the start time, the session will be cancelled immediately. Because the course is on a schedule to cover each functional area per week, you can either pay $50 for an additional week of instruction to cover the missed content or you can do self study. Please let the instructor know which option works best for you.

If you miss your first 1:1 and fail to notify the instructor once the class has started, you will have 24 hours to rebook the course at no cost. You will be expected to send an email to the instructor o as soon as possible in order to get a discount code to enter at checkout.

If you fail to book the class within 24 hours and do not notify the instructor, you will be required to pay for a new class.

All 1:1's are based upon instructor availability so please be courteous and notify the instructor that you will not be able to attend, so that the time slot can open up for others who may want to book a session.

If the instructor needs to reschedule a training session, you will be notified by email or text message. So please make sure your email and phone number you registered with is one that you have access to.

Unfortunately, this course does not guarantee that you will pass the HRCI or SHRM exam. However, if you put in the time to study, take this course and understand the concepts and how to apply them, then your chances of passing are much higher. The instructor is there to provide support during the course, after the course and up to the time you take your exam if you need it. Don't worry, you got this!

If you have taken the course and did not pass the exam and wish to take the course again, you will receive a 10% discount off the full cost of the course. The instructor has to schedule this time based upon availability and the time you wish to book may not be available.

If you would like to just focus on a specific functional area (s), you will be charged $75 per functional area for a 2 hour session.

At this time, there is not a payment plan options for the course. However, if you need additional time to pay for the course, please reach out to the instructor at inquiries@whatshr.com to discuss options.

It is recommended that you use multiple sources for your study materials. In addition, YouTube is a great resource if you need a quick reference of materials. Also downloading several apps such as Pocket Prep and Quizlet gives additional study material that is helpful.

Unfortunately, the virtual classes are not recorded.

The instructor is available to answer any questions that you have while taking the course. You can email at inquiries@whatshr.com with your questions at any time. You must be a current participant or have recently taken the course for this service. You will receive a reply within 24 hours.

You may email the instructor at inquiries@whatshr.com. I would love to know if you have passed or failed your exam. If the latter, let's see what we can do to get you certified the next time.

All fees are non-refundable. If you choose not to take the course that has been booked, you can apply your funds to another class or any of the a la carte services. Otherwise, you will forfeit your payment. There are NO exceptions to this policy.

Absolutely! Collaboration during this course is key. Sharing HR experiences and asking questions helps everyone to learn. It is encouraged to ask questions to gain a better understanding. If for some reason there is not enough time during the session for you to ask your question, please contact the instructor directly at inquiries@whatshr.com.

It is highly recommended that you read each functional area before you attend the weekly sessions. This will give you an opportunity to prepare any questions ahead of time that you may want to ask.

Great question! If you are taking multiple practice test, and you are scoring at least 80% on the test consistently, then you are ready to take your exam. Don't second guess yourself. Be confident and go in there and earn your certification!

Due to test being copyrighted material, you are not able to print out nor download the test questions.