Question 1

What if I miss a scheduled class during the course?

Accepted Answer

You will need to notify the instructor at inquiries@whatshr.com (mailto:info@whatshr.com)that you will not be able to attend the regularly scheduled class at least 24 hours prior to the start of class.

You can then request a one-on one with the instructor, based upon availability, for up to one hour at no cost to go over the material that you missed for that class.

This will be a high level overview only as it will only be for one hour.

Question 2

How do I notify the instructor if I will be late for my class session?

Accepted Answer

You are required to notify the instructor at least four (4) hours prior to the start of class by sending an email to inquiries@whatshr.com (inquiries@whatshr.com)if you are not able to attend the session.

All classes will start promptly at the scheduled start time.   If you do not show up within 7 minutes after the start time, the session will be cancelled immediately.   Because the course is on a schedule to cover each functional area per week, you can either pay $50 for an additional week of instruction to cover the missed content or you can do self study.  Please let the instructor know which option works best for you.

Question 3

If I miss my 1:1 class with the instructor, will I be required to pay for the class again?

Accepted Answer

If you miss your first 1:1 and fail to notify the instructor once the class has started, you will have 24 hours to rebook the course at no cost.  You will be expected to send an email to the instructor o as soon as possible in order to get a discount code to enter at checkout.

If you fail to book the class within 24 hours and do not notify the instructor, you will be required to pay for a new class.

All 1:1's are based upon instructor availability so please be courteous and notify the instructor that you will not be able to attend, so that the time slot can open up for others who may want to book a session.

Question 4

If the instructor needs to reschedule a scheduled training session, how will I be notified?

Accepted Answer

If the instructor needs to reschedule a training session, you will be notified by email or text message.  So please make sure your email and phone number you registered with is one that you have access to.

Question 5

Am I guaranteed to pass the HR exam if I take this HR Certification Prep Course?

Accepted Answer

Unfortunately, this course does not guarantee that you will pass the HRCI or SHRM exam.  However, if you put in the time to study, take this course and understand the concepts and how to apply them, then your chances of passing are much higher.  The instructor is there to provide support during the course, after the course and up to the time you take your exam if you need it.  Don't worry, you got this!

Question 6

If I do not pass the exam and want to take the course again or focus on specific functional areas only, would I have to pay full price?

Accepted Answer

If you have taken the course and did not pass the exam and wish to take the course again, you will receive a 10% discount off the full cost of the course.   The instructor has to schedule this time based upon availability and the time you wish to book may not be available.

If you would like to just focus on a specific functional area (s), you will be charged $75 per functional area for a 2 hour session.

Question 7

Is there an option for a payment plan for the course?

Accepted Answer

At this time, there is not a payment plan options for the course.   However, if you need additional time to pay for the course, please reach out to the instructor at inquiries@whatshr.com (inquiries@whatshr.com)to discuss options.

Question 8

Should I only use one study material for the course?

Accepted Answer

It is recommended that you use multiple sources for your study materials.  In addition, YouTube is a great resource if you need a quick reference of materials.  Also downloading several apps such as Pocket Prep and Quizlet gives additional study material that is helpful.

Question 9

Are the What's HR? virtual classes recorded?

Accepted Answer

Unfortunately, the virtual classes are not recorded.

Question 10

What if I need additional help on the areas that are my weakest while attending the course?

Accepted Answer

The instructor is available to answer any questions that you have while taking the course.  You can email at inquiries@whatshr.com (inquiries@whatshr.com)with your questions at any time.  You must be a current participant or have recently taken the course for this service.  You will receive a reply within 24 hours.

Question 11

How do I let the instructor know if I pass or fail the exam?

Accepted Answer

You may email the instructor at inquiries@whatshr.com.(mailto:info@whatshr.com)  I would love to know if you have passed or failed your exam.  If the latter, let's see what we can do to get you certified the next time.

Question 12

What is the refund policy?

Accepted Answer

All fees are non-refundable.  If you choose not to take the course that has been booked, you can apply your funds to another class time.  Otherwise, you will forfeit your payment.  There are NO exceptions to this policy.

Only sign up for this course if you are serious about obtaining your HR Certification.

Question 13

Will there be enough time to ask questions during the training sessions?

Accepted Answer

Absolutely!  Collaboration during this course is key.  Sharing HR experiences and asking questions helps everyone to learn.  It is encouraged to ask questions to gain a better understanding.  If for some reason there is not enough time during the session for you to ask your question, please contact the instructor directly at inquiries@whatshr.com.(mailto:info@whatshr.com)

Question 14

How should I prepare for the weekly course?

Accepted Answer

It is highly recommended that you read each functional area before you attend the weekly sessions.  This will give you an opportunity to prepare any questions ahead of time that you may want to ask.

Question 15

How will I know when I am ready to take the exam?

Accepted Answer

Great question! If you are taking multiple practice test, and you are scoring at least 80% on the test consistently, then you are ready to take your exam. Don't second guess yourself.  Be confident and go in there and earn your certification!

Question 16

Why can't I print out or download the practice test questions on FlexiQuiz?

Accepted Answer

Due to test being copyrighted material, you are not able to print out nor download the test questions.

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